Disruption, Innovation, Big Data, IoT, SaaS, Digital freight forwarders, Blockchain.. No its not a Thesaurus test..
These are just some of the big fancy words thrown around in the market and media currently in relation to shipping and freight..
These tools are all (or should be) designed to assist the customer, whether you are a buyer, seller, trader, forwarder, NVOCC or shipping line to conduct their business smoothly and efficiently..
I recently wrote about Vintage Shipping – the way it was done.. If we critically compare Vintage Shipping and Contemporary Shipping, we can see that the main beneficiaries from the technological advances from then and now has been
- Communication – has been the biggest beneficiary as contemporary communications have made things so much simpler and easier for EVERYONE. Anyone can access anything from anywhere such as bookings, freight rates etc..
- Port Operations – has also been another beneficiary that has gained a lot in the contemporary era as port productivity have improved exponentially.. A new report based on JOC Productivity and IHS Maritime Trade data has ranked APM Terminals’ Yokohama Terminal in Japan as the most productive container terminal in the world with a staggering average of 186 container moves per ship per hour (cmpsph)..
- Information exchange – there are several new methods of data transmission and information sharing which has helped in increasing and improving global trade and bringing the world a whole lot closer..
- Ease of doing business – has also definitely improved due to the improvements in communication accessibility of information..
Following automated ports like Maasvlakte II, Autonomous ships are being touted as the next new thing in shipping, but when we hear of incidents like the collision between the US Navy Destroyer USS Fitzgerald and the container ship ACX Crystal which claimed 7 lives or the collision between an oil tanker Seafrontier and cargo ship Huayan Endeavor one has to wonder..
Yet with all these advances, innovations, digitization etc customers still have problems with container shipments on a daily basis.. Whether it is with a shipping line, with a forwarder, with customs, with port, with hauliers etc etc etc, there are still many problems on a daily basis..
It is something like “the more things change, the more they stay the same”..
So my question today is, in spite of such advances in technology, communication, operations, trade documentation and accessibility why are many customers still facing problems with container shipments..??
What are the 5 biggest problems with container shipments that you face on a regular basis..??
Is it rates, is it space, is it service……………………………….. please use below form to share the problems..