Received below message from Richard about cargo theft and his real life experience.. If anyone has had similar experience, please share on the options that Richard has..
All comments, suggestions are welcome to help out Richard..
This nightmare just happened to us and discovered last week when the container / cargo arrived at the destination.
We brought 25 tons (one container) of aluminum scrap from a supplier in China. We personally supervised loading the scrap in the container, placed seals on the container doors ourselves, followed the container to the port of Xingang and delivered it to the shipping company’s warehouse on July 16.
At that time, when the container was delivered to the port, we paid the supplier.
The container was loaded on board the vessel on July 20.
When the container arrived in Santos, Brazil, it was weighed and found to be 2.9 tons light. Alarms went off immediately.
Our seal and the shipping company seal were both intact.
When the container was opened by the Brazil Customs and Pest Inspection agents, there was no aluminum scrap inside!
The container was full of bricks!!!
The aluminum scrap cargo must have been removed and replaced with bricks at the shipping company warehouse or at the dock sometime during the 4 days before it was loaded on the vessel.
The supplier / shipper term was CIF.
Who should be held responsible for this crime? Who do we file a claim with?
Is there any realistic expectation that we will be able to recover all or any portion of our approximately $40,000 loss?
Any help, information or advise will be greatly appreciated. Thank you!